12 Comments
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stuart brian kaplan's avatar

It works the same for 'internal' relationships. I'm now on the 'client side', and this advice applies equally...thanks for the nudge:)

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Oneill T's avatar

This is awesome stuff Walt, really engaging and surprisingly entertaining.

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Rob's avatar

Now another reason to look forward to Fridays. Great to hear from you again.

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John Ratzan's avatar

Next time we chat, I will show you my client engagement dashboard ;).

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Anuj Sharma's avatar

Walt, you don’t know me. We never got to work together but I really enjoyed reading your Friday Thoughts. Glad to see them back in my inbox again!

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Walt Shill's avatar

Anuj - thanks so much - who knows our paths may still cross !

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David Dusing's avatar

First time I've read these Walt, and so glad I did. Wow - I see myself in this one, completely. So simple to stay in touch, and we are so hesitant to do it. Beevers past along the link. I need to thank him for that!

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Walt Shill's avatar

Thanks Dave - we are all guilty - that persistent, pernicious voice in our heads....

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Donna Peters's avatar

Such a powerful reminder how nice it feels when someone reaches out after a while. And the worst thing that can happen is you hear crickets. I'd say that's worth the risk.

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Roxana Greszta's avatar

Walt!!! I still remember these from ages ago. My favourite was the gas station bathroom and you describing your garden in the fall before winter. So glad these are back!!!!! #fan4life

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Walt Shill's avatar

Thanks !! maybe some more gardening stories in the future !

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Brad F Duncan's avatar

So spot on with the article. Had a SM on my team reach out to a client at the start of the pandemic to say thanks for all they were doing to battle it. Within minutes client came back and said we need to chat, we need help. We continue to serve the client today and the SM is now an incredible Partner.

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